Returns & Exchanges
We want you to be completely satisfied with your ECHT gear, which is why we offer a 30-day return policy for all unworn items in original packaging. Whether it is a size swap or a refund, our streamlined portal makes the process quick and effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the gear is in original, unwashed condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing